7.10
PROBLEM SOLVING
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can
be avoided. If a paper jam occurs, follow the steps outlined
in “Clearing Paper Jams” on page 7.6.
• Follow the procedures in “Load Paper” on page 2.4. Insure
that the adjustable guides are positioned correctly.
• Do not overload the automatic input tray. Insure the paper is
below the paper capacity mark on the inside of the tray.
• Do not remove the paper from the input tray while printing.
• Flex, fan and straighten the paper before loading.
• Do not use creased, damp or highly curled paper.
• Do not mix paper types in the input tray.
• Use only recommended print media. See “Paper
Specifications” on page A.2.
• Insure that the recommended print side is facing up when
loading paper into both input trays.
• Keep print media stored in an acceptable environment. See
“Printer and Paper Storage Environment” on page A.6.
Clearing Paper Jams
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