Troubleshooting_ 80
2. Pull the imaging unit out.
• Do not touch the green surface of the imaging unit.
• To prevent damage to the imaging unit, do not expose it to light
for more
than a few minutes. Cover it with a piece of paper, if
necessary.
3. Remove the jammed
paper by pulling in the direction shown. To avoid
tearing the paper, pull it out gently and slowly.
If you do not see the jammed paper or if there is any resistance when
you pull, stop and go to the next step.
4. U
nscrew the two screws on the guide enve
lope (steel plate) and lift up
the guide envelope.
5. Remove the jammed paper by pulling in the direction shown. To avoid
tearing the paper, pull it out gently and slowly.
If the paper does not move when you pull, or if you do not see the paper
in this area, check inside the machine (see "In the exit area" on
page 81).
6. Place the guide envelope (steel plate) and screw back the two screws.
7. Reinsert the imaging unit and toner cartridge.
8. Open and close the top cover to resume printing.
If the top cover is not completely closed, the machine will not oper-
ate.
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