Samsung MultiXpress K7 Series - A3-XXXX (Sensor Error)

4.Troubleshooting
4.6.5.A3–xxxx(Sensorerror)
ErrorCodeErrorMessageTroubleshootingPage
A3-2113TheCTDsensorisdirty.PleasecleanitwithsoftclothorpaperP .4–78
A3-3111SensorFailure:#A3-3111.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–79
A3-3112SensorFailure:#A3-3112.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–79
A3-3113SensorFailure:#A3-3113.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–79
A3-3114SensorFailure:#A3-3114.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–79
A3-3310SensorFailure:#A3-3310.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–80
A3-3311SensorFailure:#A3-3311.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–80
A3-3312SensorFailure:#A3-3312.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–80
A3-3410SensorFailure:#A3-3410.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–80
A3-3411SensorFailure:#A3-3411.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–80
A3-3412SensorFailure:#A3-3412.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–80
►ErrorCode
A3–2113
►Errormessage
TheCTDsensorisdirty.Pleasecleanitwithsoftclothorpaper.
►Symptom
CTDsensorwindowiscontaminated.
►Troubleshootingmethod
NOTE
Ifthepopupwindowforcleaningisdisplayed,followit.
1)Openthesidecover.
2)Cleanthesensorwindowwithasoftcloth.
3)Closethesidecover.
4)EnterSVCmode.Selectthe“CTDSensorCleaning”
(DiagnosticsImageManagement>AutoColorToneAdjustmentCondition>CTDSensorCleaning)
5)Whenpopupappears,selectthe“Y es”button.
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