Samsung MultiXpress K7 Series - Page 330

4.Troubleshooting
NOTE
a)CTDsensorcalibrationwillstart.Then“CTDsensorfailure”errorwillbesolved
b)Ifyoudon’texecutetheCTDsensorcleaninginSVCmode,errormessagepersists.
►ErrorCode
A3–3111/A3–3112/A3–3113/A3–3114
►Errormessage
SensorFailure:#A3-3111.Turnoffthenon.Callforserviceiftheproblempersists
SensorFailure:#A3-3112.Turnoffthenon.Callforserviceiftheproblempersists
SensorFailure:#A3-3113.Turnoffthenon.Callforserviceiftheproblempersists
SensorFailure:#A3-3114.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
TheNCsensorinthefuserunitisdefective./Thesensorsignalisabnormalduetoadefectiveharness.
►Troubleshootingmethod
NOTE
Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.
•A3–3111:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_A3-3111.html
•A3–3112:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_A3-3112.html
•A3–3113:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_A3-3113.html
•A3–3114:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_A3-3114.html
•A3–3111:CenterNCsensorisinshortstatus.
•A3–3112:CenterNCsensorisinopenstatus.
•A3–3113:SideNCsensorisinshortstatus.
•A3–3114:SideNCsensorisinopenstatus.
1)Turnthemachineoffthenon.Iftheproblempersists,checkthefollowings.
2)EnterSVCmode.Executethefusertemperaturetest
(Diagnostics>EngineDiagnostics>EngineTestRoutines)
a)Ifthetemperaturetestisfailed,replacethefuserunit.
b)Ifthetemperaturetestisnormal,replacethemainboard.
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