Samsung MultiXpress K7 Series

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4.Troubleshooting

►ErrorCode

C1–1110

►Errormessage

Preparenewyellowtonercartridge.

►Symptom

Tonerremainedis5~30%ofitslife.

►Troubleshootingmethod

1)Ordernewtonercartridgebecausetonercartridgewithlevelof“Low”willbeexhaustedsoon.

►ErrorCode

C1–1130/C1–1140

►Errormessage

Replacewithnewtonercartridge

Endoflife,Replacewithnewtonercartridge

►Symptom

Thetonercartridgeisattheendofitslife.

►Troubleshootingmethod

1)Openthefrontcover.

2)Removethetonercartridge.

3)Installthenewtonercartridge.

4)Closethetonercartridge.

►ErrorCode

C1–1311

►Errormessage

TonerCartridgeFailure:#C1-1311.Installtonercartridgeagain

►Symptom

Tonersupplyisinefcientorabnormal.

►Troubleshootingmethod

NOTE

Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.

(http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_C1-1311.html

)

1)Turnthemachineoff.Openthefrontcover

2)Removethetonercartridge.Shakethetonercartridgehorizontallytodistributethetonerevenlyinsidethecartridge.

3)Iftheproblempersists,checkthefollows.

a)CheckiftheTonerSupplyDriveUnitisdefective.Replaceit.

b)Iftheproblempersists,replacethetonercartridge.

c)Iftheproblempersists,replacethedrumunit.

Samsung MultiXpress K7 Series - Page 333