Samsung MultiXpress K7 Series - Page 334

4.Troubleshooting
►ErrorCode
C1–1411
►Errormessage
Tonercartridgeisnotinstalled.Installit.
►Symptom
Thetonercartridgeisnotinstalled./TheCRUMdataisnotdetected.
►Troubleshootingmethod
NOTE
Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.
(http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_C1-1411.html)
1)Openthefrontcover.Checkifthetonercartridgeisinstalled.
2)Removeandreinstallthetonercartridge.
3)Iftheproblempersists,checkifthetonercartridgemodularjackiscontaminatedordeformed.
4)Replacethetonercartridgewithanewone.
►ErrorCode
C1–1512
►Errormessage
Tonercartridgeisnotcompatible.Checkusersguide.
►Symptom
Tonercartridgeisnotcompatible.
►Troubleshootingmethod
1)Openthefrontcover.Removethetonercartridgeandre-installit.
2)Printthesupplyinformationreport.Checkthetonercartridgeinformation.
3)IfthetonercartridgeisnotaSamsunggenuine,replaceitwithanewone.
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