4. Troubleshooting
► Error Code
C3–1411
► Error message
Imaging unit is not installed. Install the unit.
► Symptom
The imaging unit is not installed. / The data of CRUM is not detected.
► Troubleshooting method
NOTE
To see the troubleshooting video for this error, click through to the link below.
(
ebview/EN_K7_C3-1411.html)
1) Open the front cover and remove the waste toner container.
2) Remove the drum unit.
3) If its life is at the end, replace the drum unit with new one.
► Error Code
C3–1512
► Error message
Imaging unit is not compatible. Check user's guide
► Symptom
Imaging unit is not compatible.
► Troubleshooting method
1) Open the front cover and remove the waste toner container.
2) Remove the drum unit.
3) If its life is at the end, replace the drum unit with new one.
Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-86
► Error Code
C3–1430
► Error message
Clean the paper dust stick
► Symptom
OPC cleaning error has occurred.
► Troubleshooting method
1) Open the front cover and remove the waste toner container.
2) Pull the paper dust stick out.
3) Remove the paper dust. Then, insert the paper dust stick back.
(Refer to “Cleaning the paper dust stick”.)
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