4.Troubleshooting
►ErrorCode
H1-1411/H1–1412/H1–1417/H1–1418
►Errormessage
PaperjaminTray4.
►Symptom
Paperjamhasoccurredintray4.(Pickupunitconnectionisdefective./Pickuprollersaredefective./PreFeed
sensorisdefective.)
►Troubleshootingmethod
1)OpentheDCFTakeAway-Cover.Removethejammedpaper.
2)Removetray4.Removethejammedpaper.ClosetheDCFTakeAway-Coverandinserttray4.
3)Ifthisjamerroroccursfrequently,checktherollersbelow.
a)Removetray3andtray4.
b)Checkifthepickup/reverse/forwardrollersareassembledcorrectly.
c)Ifthepickup/reverse/forwardrollersarewornoutorcontaminated,replacethedefectiveroller.
4)Ifpickup/reverse/forwardrollershavenoproblem,checkthefollowing.
a)RemovetheDCFpickupunit2.Checkifthefeedsensorcableisconnectedcorrectly.
b)CheckifthesensorcableonDCFPBAisconnectedcorrectly.
c)IftheconnectionisOK,replacetheprefeedsensor(0604-001490).
d)InstalltheDCFpickupunit2.
5)Iftheproblempersistsaftercheckingstep3~4,checkthefollowing:
a)RemovetheDCFpickupunit2.Checkifthesensorandactuatorareassembledcorrectly.
b)Whenpushingthepickuplever,checkifthepickuprollersaredown.
c)ReplacetheDCFpickupunit2(JC93-00513A)ordefectivepart.
6)ChecktheDCFfeedmotor.
a)CheckiftheDCFfeedmotorcableisconnectedcorrectly.
b)IftheconnectionisOK,replacetheDCFfeeddriveunit(JC93-01 135A).
7)ChecktheDCFpickupmotor.
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