Samsung MultiXpress K7 Series - Page 376

4.Troubleshooting
►ErrorCode
M1–1610/M1–1613
►Errormessage
PaperjaminMPTray.
►Symptom
PaperjamhasoccurredinMPtray.
►Troubleshootingmethod
NOTE
Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.
•M1–1610:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M1-1610.html
•M1–1613:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M1-1613.html
1)Openthesidecover.RemovethejammedpaperfromtheMPtray.
2)Ifthisjamerroroccursfrequently,checktherollersoftheMPunit.
a)CheckifMPpickup/reverse/forwardrollersareassembledcorrectly.
b)IftheMPpickup/reverse/forwardrollersarewornoutorcontaminated,replacethedefectiveroller.
3)Iftheproblempersists,checkiftheMPsolenoidoperatescorrectly.
a)EnterSVCmode.ExecuteMPsolenoidtest.
b)IftheMPsolenoidoperationisabnormal,checktheharnessconnectionofMPunit.
c)Iftheharnesshasnodefects,replacetheMPsolenoid.
4)Iftheproblempersists,checktheFeed/MPdriveunit.
a)EnterSVCmode.ExecuteFeed/MPmotortest.
b)Removetherearcover.
c)Checkifthemotorharnessisconnectedcorrectly.
d)Iftheproblemoccurs,replacetheFeed/MPDriveUnit.
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