Samsung MultiXpress K7 Series

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4.Troubleshooting

►ErrorCode

M2–1131/M2–1134/M2–1135

►Errormessage

Paperjamintray2

Paperjamintray1

►Symptom

Paperjamhasoccurredinsidethemachine.

►Troubleshootingmethod

NOTE

Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.

•M2–1131:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1131.html

•M2–1134:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1134.html

•M2–1135:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1135.html

•M2–1131:Thepaperisdetectedbyfeed2sensor.

•M2–1134:Theleadingedgeofthepaperhasnotreachedthefeed2sensorwithinthespeciedtime.

•M2-1135:Thepaperhasnotleftfromthefeed2sensorwithinthespeciedtime.

1)Openthesidecover.Removethejammedpaper.

2)Ifjammedpaperoccurscontinually,checkthefollowing.

a)EnterSVCmode.Executethefeed2sensortest.

b)Checkconnectionbetweenthefeed2sensorandmainboard.

c)IftheconnectionisOK,replacethefeed2sensor.

d)Ifthefeed2sensorisnormal,checkthefeedmotor.

e)Executefeedmotortest.

f)Checkifthefeedmotorcableisconnectedcorrectly.

g)IftheconnectionisOK,replacethefeed/MPdriveunit.

Samsung MultiXpress K7 Series - Page 379