Samsung MultiXpress K7 Series - Page 380

4.Troubleshooting
►ErrorCode
M2–1211/M2–1213/M2–1214
►Errormessage
Paperjaminsideofmachine.
►Symptom
Paperjamhasoccurredinsidethemachine.
►Troubleshootingmethod
NOTE
Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.
•M2–1211:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1211.html
•M2–1213:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1213.html
•M2–1214:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1214.html
•M2–1211:Whenthemachineiswarming-up,jammedpaperinsidemachineisdetected.
•M2–1213:Theleadingedgeofthepaperhasnotreachedtheregi.sensorwithinthespeciedtime.
•M2-1214:Thepaperhasnotleftfromtheregi.sensorwithinthespeciedtime.
1)Openthesidecover.Removethejammedpaper.
2)Ifjammedpaperoccurscontinually,checkthefollowing.
a)EnterSVCmode.Executetheregisensortest.
b)Checkconnectionbetweentheregisensorandmainboard.
c)IftheconnectionisOK,replacetheregisensor.
d)Iftheregisensorisnormal,checktheregimotor.
e)Executeregimotortest.
f)Checkiftheregimotorcableisconnectedcorrectly.
g)IftheconnectionisOK,replacetheregidriveunit.
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