Samsung MultiXpress K7 Series

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4.Troubleshooting

►ErrorCode

M3–1411/M3–1412/M3–1413/M3–1414

►Errormessage

Paperjaminexitarea.

Checkwhetherthepiecesofpaperremaininthepaperpath

►Symptom

Paperjamhasoccurredaroundthefuserunit.(Jobseparatorconnectionisdefective./Actuator-Exitisdefective.)

►Troubleshootingmethod

NOTE

Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.

•M3–1411:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M3-1411.html

•M3–1412:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M3-1412.html

•M3–1413:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M3-1413.html

•M3–1414:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M3-1414.html

1)Openthesidecover.Removethejammedpaper.

2)Iftheproblempersists,checkthefollowing:

a)Removetheexitunit.

b)Checkifthereturnsensorisconnectedcorrectly.IftheconnectionisOK,replacethesensor.

c)Checkifthereturnsensoractuatorisbrokenordeformed.Ifnecessary,reassembleorreplaceit.

d)Checkiftheexitgatesolenoidconnectedcorrectly.IftheconnectionisOK,replacethesolenoid.

e)Iftheproblempersists,replacethefuserunit.

Samsung MultiXpress K7 Series - Page 383