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Samsung MultiXpress K7 Series - Page 387

Samsung MultiXpress K7 Series
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4.Troubleshooting
ErrorCode
M1-4111
Errormessage
InputSystemFailure#M1–4111:PullTray1outandinsertit.
Symptom
Thepaperisnotfedfromtray1.
Troubleshootingmethod
NOTE
Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.
(http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M1-4111.html)
1)Removetray1andre-installit.
2)Iftheproblempersists,turnthemachineoffthenon.
3)EnterSVCmode.Executepickupmotortest.
(Diagnostics>EngineDiagnostics>EngineTestRoutines)
4)Ifthepickupmotoroperationisabnormal,turnthemachineoff.
5)Removetherearcover.
6)Checkiftheconnectionbetweenpickupdriveunit1andmainboardissecure.
7)IftheconnectionisOK,replacethepickupdriveunit.
8)Iftheproblempersists,checkthepickupunit1.
a)Checkifthephotosensorinthepickupunit1isdefective.
b)Ifthesensorisdefective,replaceit.
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