Samsung MultiXpress K7 Series - Page 388

4.Troubleshooting
►ErrorCode
M1-4211
►Errormessage
InputSystemFailure#M1-4211:PullTray2outandinsertit.
►Symptom
Thepaperisnotfedfromtray2.
►Troubleshootingmethod
NOTE
Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.
(http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M1-4211.html)
1)Removetray2andre-installit.
2)Iftheproblempersists,turnthemachineoffthenon.
3)EnterSVCmode.Executepickupmotortest.
(Diagnostics>EngineDiagnostics>EngineTestRoutines)
4)Ifthepickupmotoroperationisabnormal,turnthemachineoff.
5)Removetherearcover.
6)Checkiftheconnectionbetweenpickupdriveunit2andmainboardissecure.
7)IftheconnectionisOK,replacethepickupdriveunit.
8)Iftheproblempersists,checkthepickupunit2.
a)Checkifthephotosensorinthepickupunit2isdefective.
b)Ifthesensorisdefective,replaceit.
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