Samsung MultiXpress K7 Series

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4.Troubleshooting

►ErrorCode

S1–1313

►Errormessage

Theclockbecameinitialtime.Setatimeagain.

►Symptom

Savedtimeisinvalid

►Troubleshootingmethod

1)Setupthetimeandrebootthemachine.

a)Select“MachineSetup”ontouchscreen.

b)Select“GeneralSetting”.

c)Select“DateandTime”andsetthetime.

2)Iftheproblempersists,checkthefollowing.

a)Removetherearcover.

b)Removethefaxholderfromthemainboard.

c)Measurethevoltageofthebattery.Ifthebatteryisnormal,themeasuredvalueisover3V .

3)Ifthebatteryisnormal,replacethemainboard.

►ErrorCode

S1–1411/S1–1413

►Errormessage

VideoSystemFailure:#S1-1411.Turnoffthenon

VideoSystemFailure:#S1-1413.Turnoffthenon

►Symptom

Videochipinmainboardisdefective.

►Troubleshootingmethod

NOTE

Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.

•S1–1411:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_S1-1411.html

•S1–1413:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_S1-1413.html

1)Turnthemachineoffthenon.

2)Iftheproblempersists,replacethemainboard.

NOTE

InserttheMSOKtothenewmainboard.

Samsung MultiXpress K7 Series - Page 396