Samsung MultiXpress M4370 Series - Page 319

4.Troubleshooting
►ErrorCode
H2-5034
H2-5037
►Errormessage
FinisherFailure#H2-5003.Turnoffthenon,aftercheckingnisher
►Symptom
Sheetjamonnisherexitsection
►Troubleshootingmethod
Checkifthereisanypaperonthenisher,theIOTpaperpath.Removeitifthereis.
Iftheerrorstilloccurs,checkthefollowings.
1)IstheFinisherExitSensor(S3,S11)working?
a)CheckiftheExitsensoractuator(SJ102384)isabnormality.
b)Checkiftheconnector(SJ108340)oftheFinisherExitsensor(S3)isdisconnected.
c)Checkiftheconnector(JR108320)J7ontheFinishermainboard(JC81–07242A)isdisconnected.
d)Checkcontinuityandiftheharnessisdamaged,replaceasisnecessary.
e)ReplacetheFinisherexitsensor(S3,S11).
f)ReplacetheFinishermaincontrolboard(JC81–07242A).
2)IstheFeedExitMotor(M2)working?
a)Checkiftheconnector(JR108320)oftheFeedexitmotorisdisconnected.
b)CheckiftheconnectorJ5onthenishermainboard(JC8107242A)isdisconnected.
c)Checkifthereiscontinuityintheharness,andifnotreplacetheharness(JR108320),replaceasisnecessary.
d)ReplacetheFeedexitmotor(M2).
e)ReplacetheFinishermaincontrolboard(JC8107242A).
3)Checkifthereisanyobjectonnisherpaperpath.Removeitifthereis.
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