Samsung MultiXpress M5370 Series - Page 253

4.Troubleshooting
ErrorCodeErrorMessageTroubleshootingPage
A3-3412SensorFailure:#A3-3412.Turnoffthenon.Callforserviceiftheproblem
persists
P.4–88
A4-1110LampFailure:#A4-1110.Openthedoor,thencloseit.Callforserviceif
theproblempersists
P.4–89
C1-1110PreparenewtonercartridgeP.4–92
C1-111AShaketonercartridgeandtheninstall.Replacetonercartridgeiftheproblem
persists
P.4–92
C1-1140Endoflife,ReplacewithnewtonercartridgeP.4–93
C1-1160Replacewithnewtonercartridge(C1-1160)P.4–93
C1-1170Endoflife,Replacewithnewtonercartridge(C1-1170)P.4–93
C1-1313Shaketonercartridgeandtheninstall.CallforserviceiftheproblempersistsP.4–92
C1-1314Didnotsupplyenoughtoner.Removesealtapeoftonercartridgeorshakeit.
Callforserviceiftheproblempersists
P.4–92
C1-1410InstalltonercartridgeP.4–94
C1-1512Tonercartridgeisnotcompatible.CheckusersguideP .4–95
C1-1710TonerCartridgeFailure:#C1-1710.CallforserviceP .4–96
C1-1711TonerCartridgeFailure:#C1-1711.CallforserviceP.4–96
C1-1712TonerCartridgeFailure:#C1-1712.CallforserviceP .4–96
C3-1110PreparenewimagingunitP.4–97
C3-1140Endoflife,ReplacewithnewimagingunitP.4–97
C3-1150Replacewithnewimagingunit(C3-1150)P.4–97
C3-1170Endoflife,Replacewithnewimagingunit(C3-1170)P.4–97
C3-1210ImagingUnitFailure:#C3-1210.PleaseturnoffthenonP .4–97
C3-1314ImagingUnitFailure:#C3-1314.InstallimagingunitagainP.4–98
C3-1315ImagingUnitFailure:#C3-1315.InstallimagingunitagainP.4–98
C3-1316ImagingUnitFailure:#C3-1316.InstallimagingunitagainP.4–98
C3-1410Imagingunitisnotinstalled.InstalltheunitP.4–99
C3-1414ImagingUnitFailure:#C3-1414.InstallimagingunitagainP.4–99
C3-1512Imagingunitisnotcompatible.CheckusersguideP.4–99
C3-1710ImagingunitFailure:#C3-1710.CallforserviceP.4–99
C3-1711ImagingUnitFailure:#C3-1711.CallforserviceP.4–99
C3-1712ImagingUnitFailure:#C3-1712.CallforserviceP .4–99
C6-1120ReplacewithnewfuserunitP.4–100
C9-1112Replacewithnewtray1pickuprollerP.4–101
C9-1122Replacewithnewtray2pickuprollerP.4–101
C9-1132ReplacewithnewTray3pickuprollerP.4–101
C9-1142ReplacewithnewTray4pickuprollerP.4–101
C9-1162ReplacewithnewMPpickuprollerP.4–102
C9-2120ReplacewithnewTransferrollerP.4–103
C9-2220TRFailure:#C9-2220.InstalltransferrolleragainP.4–104
H1-1211PaperjaminTray2P.4–105
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