Samsung MultiXpress M5370 Series - Page 263

4.Troubleshooting
►ErrorCode
A1–3111
A1–3112
A1–3113
►Errormessage
MotorFailure:#A1-3111.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-3112.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-3113.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
Devmotoroperationisabnormal.
►Troubleshootingmethod
•A1–3111:Devmotorisstoppedbutmachinerecognizesitasoperational.
•A1–3112:Devmotorisnotoperatedforprint-job.
•A1–3113:Devmotorisoperatingbutmachinerecognizesstatusas"Stopped".
1)Turnthemachineoff.Checkifthereareanyforeignsubstancesorpaperaroundtheimagingunit.
2)Removetherearcoverafterremoving6screws.
3)CheckiftheDevmotorconnectorisconnectedcorrectly.
4)IftheconnectionisOK,turnthemachineon.EnterSVCmode.SelecttheDevmotortest.
(Diagnostics>EngineDiagnostics>EngineTestRoutines)
Checkthemotoroperation.
a)Ifthemotorisnotoperational,
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