Samsung MultiXpress M5370 Series - Error Message; Sensor Failure: #A3-3412. Turn off then On. Call for Service if the Problem Persists

4.Troubleshooting
►ErrorCode
A3–3310
A3–3311
A3–3312
A3–3320
A3–3410
A3–3411
A3–3412
►Errormessage
SensorFailure:#A3-3310.Turnoffthenon.Callforserviceiftheproblempersists.
SensorFailure:#A3-3311.Turnoffthenon.Callforserviceiftheproblempersists.
SensorFailure:#A3-3312.Turnoffthenon.Callforserviceiftheproblempersists.
Theroomtemperatureisnotsuitableforthissetuse.Pleaseadjustroomtemperature
SensorFailure:#A3-3410.Turnoffthenon.Callforserviceiftheproblempersists.
SensorFailure:#A3-3411.Turnoffthenon.Callforserviceiftheproblempersists.
SensorFailure:#A3-3412.Turnoffthenon.Callforserviceiftheproblempersists.
►Symptom
Outertemperature/humiditysensorisdefective.
►Troubleshootingmethod
•A3–3310/A3–3311/A3–3312/A3–3320:Temperaturefunctionofthesensorisabnormal.
•A3–3410/A3–3411/A3–3412:Humidityfunctionofthesensorisabnormal.
1)EnterSVCmode.Executesensortesttocheckitsoperation.
(Diagnostics>EngineDiagnostics>EngineTestRoutines>109-0013OuterTemperature)
2)Removetherearcover.
Measuretheresistancevalueoftheconnectoratbothends.
Ifthevalueisnotin47.5KΩ~52.5KΩ(@25℃),replacetheoutertemperature/humiditysensor(JC32–00015A).
3)Iftheharnessandsensorarenormal,replacethemainboard(JC92–02661A).
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