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Samsung MultiXpress M5370 Series - Replace with New Transfer Roller

Samsung MultiXpress M5370 Series
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4.Troubleshooting
ErrorCode
C9–2120
Errormessage
ReplacewithnewTransferroller
Symptom
Thelifeofthesecondtransferroller(T2)expiressoonorhasexpired.
Troubleshootingmethod
1)Openthesidecover.
2)Replacethesecondtransferrollerwithnewone.
3)Closethesidecover.
4)EnterSVCmode.
5)Select“TRNASFER”(INFORMATION>SupplyStatus>FieldReplacementUnit>TRNASFER)
6)Select“T2Roller”.The“RESET”buttonwillbeactivated.Click“RESET”tocleartheT2roller.
7)ExitSVCmodebypushingthehomebutton.
4-104Copyright©1995-2016SAMSUNG.Allrightsreserved.

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