Samsung MultiXpress M5370 Series - Paper Jam in Front of Finisher: #H2-5032

4.Troubleshooting
►ErrorCode
H2-5032
►Errormessage
Paperjaminfrontofnisher:#H2-5032
►Symptom
Sheetnotleavingnisherpaperpathsection.
►Troubleshootingmethod
Checkifthereisanypaperonthenisher,theIOTpaperpath.Removeitifthereis.
Iftheerrorstilloccurs,checkthefollowings.
1)CheckiftheFinisheroftheinterfacecable(JC81-03470A)shouldbeconnectedwiththeIOT.
a)PoweroftheIOTOff.
b)IOTandFinisheroftheinterfacecable(JC81-03470A)isconnected.
c)PoweroftheIOTOn.
2)IstheLEDsoftheMainControlBoard(JC81–07242A)working?
<OpentheBottomcover(SJ106160)ofFinisher>
a)TheFinisherGuides(JC63-03941A,JC81-07249B)needtobeplacedintheUPPosition,sotheFrontDoor
canbeclosedproperly.
b)Red,yellowcolorLEDisON,andGreenLEDickers
c)ReplacetheFinishermaincontrolboard(JC81–07242A).
3)IstheFinisherEntranceSensor(S2)working?
a)CheckiftheEntrancesensoractuator(SJ102384)isabnormality.
b)Checkiftheconnector(SJ108350)ofFinisherentrancesensor(S2)isdisconnected.
c)Checkiftheconnector(JR108320)J7ontheFinishermainboard(JC81–07242A)isdisconnected.
d)Checkifthereiscontinuityintheharness,andifnotreplacetheharness(SJ108350,SJ108320),asisnecessary.
e)ReplacetheFinisherinputsensor(S2).
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