Samsung MultiXpress M5370 Series - Paper Jam Inside of Finisher: #H2-5033; Paper Jam Inside of Finisher: #H2-5034; Paper Jam Inside of Finisher: #H2-5036

4.Troubleshooting
►ErrorCode
H2-5033
H2-5035
H2-5036
►Errormessage
Paperjaminsideofnisher:#H2-5033
Paperjaminsideofnisher:#H2-5035
Paperjaminsideofnisher:#H2-5036
►Symptom
Sheetjamonnisherpaperpathsection
►Troubleshootingmethod
Checkifthereisanypaperonthenisher,theIOTpaperpath.Removeitifthereis.
Iftheerrorstilloccurs,checkthefollowings.
1)IstheFinisherEntranceSensor(S2)working?
a)CheckiftheEntrancesensoractuator(SJ102384)isabnormality.
b)Checkiftheconnector(SJ108350)ofFinisherentrancesensor(S2)isdisconnected.
c)Checkiftheconnector(JR108320)J7ontheFinishermainboard(JC81–07242A)isdisconnected.
d)Checkifthereiscontinuityintheharness,andifnotreplacetheharness(JR108320,SJ108350),replaceasis
necessary.
e)ReplacetheFinisherentrancesensor(S2).
f)ReplacetheFinishermaincontrolboard(JC81–07242A).
2)IstheFeedEntranceMotor(M1)working?
a)Checkiftheconnector(JR108320)oftheFeedentrancemotorisdisconnected.
b)Checkiftheconnector(JR108320)J5ontheFinishermainboard(JC81–07242A)isdisconnected.
c)Checkifthereiscontinuityintheharness,andifnotreplacetheharness(JR108320),replaceasisnecessary.
d)ReplacetheFeedentrancemotor(M1).
e)ReplacetheFinishermaincontrolboard(JC81–07242A).
3)IstheFinisherExitSensor(S3,S11)working?
a)CheckiftheExitsensoractuator(SJ102384)isabnormality.
Copyright©1995-2016SAMSUNG.Allrightsreserved.4-139