Samsung MultiXpress M5370 Series - H2-5 A31; The Paper in Finisher Stacker Is Nearly Full. Remove Printed Paper; H2-5 A32; The Paper in Finisher Stacker Is Full. Remove Printed Paper

4.Troubleshooting
►ErrorCode
H2-5A31
H2-5A32
H2-5A34
H2-5A35
►Errormessage
Thepaperinnisherstackerisnearlyfull.Removeprintedpaper
Thepaperinnisherstackerisfull.Removeprintedpaper
Thepaperinnisherbin2isnearlyfull.Removeprintedpaper
Thepaperinnisherbin2isnearlyfull.Removeprintedpaper
►Symptom
Finisherstackertraymadefull,orStackeroperationisabnormal.
►Troubleshootingmethod
CheckifthereisanypaperontheFinisherStackerTray.Removeitifthereis.
Iftheerrorstilloccurs,checkthefollowings.
1)IstheFinisherStackHeightSensor(S10)working?
a)CheckiftheStackheightsensoractuator(SJ106332A)isabnormality.
b)Checkiftheconnector(SJ108370)ofStackheightsensor(S10)isdisconnected.
c)Checkiftheconnector(SJ108310)J8onthemaincontrolboard(JC81–07242A)isdisconnected.
d)Checkcontinuityandiftheharnessisdamaged,replaceasisnecessary.
e)ReplacethenisherStackheightsensor(S10).
f)ReplacetheFinishermaincontrolboard(JC81–07242A).
2)IstheFinisherStackFullSensor(S17)working?
a)CheckiftheStackfullsensoractuator(SJ106332A)isabnormality.
b)CheckiftheconnectorofStackfullsensorisdisconnected.
c)Checkiftheconnector(JR108320)J18onthemaincontrolboard(JC81–07242A)isdisconnected.
d)Checkcontinuityandiftheharnessisdamaged,replaceasisnecessary.
e)Replacethenisherstackfullsensor(S10).
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