Samsung MultiXpress M5370 Series - H2-5 A90; Paper Jam at the Top of Finisher: #H2-5 A90

4.Troubleshooting
►ErrorCode
H2-5A90
►Errormessage
Paperjamatthetopofnisher:#H2-5A90
►Symptom
Sheetjamonnishertopexitsection
►Troubleshootingmethod
Checkifthereisanypaperonthenisher,theIOTpaperpath.Removeitifthereis.
Iftheerrorstilloccurs,checkthefollowings.
1)IstheTopExit/TopEmptySensor(S13,S11)working?
a)CheckiftheSensoractuator(SJMB2312,SJMB2310)abnormality.
b)Checkiftheconnector(JR108340)oftheTopexit/Topemptysensor(S13,S12)isdisconnected.
c)Checkiftheconnector(JR108330J7ontheFinishermainboard(JC81–07242A)isdisconnected.
d)Checkcontinuityandiftheharnessisdamaged,replaceasisnecessary.
e)ReplacetheTopexit/TopEmptysensor(S13,S12).
f)ReplacetheFinishermaincontrolboard(JC81–07242A).
2)IsthePaddleUnit(Paperpathdiverter)working?
a)Refertothetroubleshootingfor“H2–5001”error.
3)Checkifthereisanyobjectonnisherpaperpath.Removeitifthereis.
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