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Samsung MultiXpress M5370 Series - MX-XXXX Type Error Code; Paper Jam in Tray 1

Samsung MultiXpress M5370 Series
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4.Troubleshooting
4.6.5.Mx-xxxxtypeerrorcode
ErrorCode
M1–1113
Errormessage
PaperjaminTray1.
Symptom
Paperjamhasoccurredintray1.
Troubleshootingmethod
1)Removethetray1.Removethejammedpaper.Andinstallthetray.
2)Iftheproblempersists,checkthefollowings.
3)Checkiftheproperpaperisloadedinthetray.Ifnot,replacethepaper.
4)Checkifthepickup/reverse/forwardrollerarecontaminatedorwornout.Replacetheserollers.
5)Checkthattheregistrationsensoractuatormovesfreelyandisnotdamaged.Ifnecessary,installanewregistration
sensoractuatorassembly.
6)Checktheconnectionbetweentheregistrationsensorandonthemainboard.Ifnecessary,installanewregistration
sensor.
7)Checkthatthefeedsensoractuatormovesfreelyandisnotdamaged.Ifnecessary,installanewfeedsensor
actuatorassembly.
Copyright©1995-2016SAMSUNG.Allrightsreserved.4-151

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