Samsung MultiXpress M5370 Series - Paper Is Low in Tray 1. Load Paper; Paper Is Empty in Tray 1. Load Paper; Paper Is Empty in All Tray. Load Paper

4.Troubleshooting
►ErrorCode
M1–5111
M1–5112
M1–5120
►Errormessage
Paperislowintray1.Loadpaper
Paperisemptyintray1.Loadpaper
Paperisemptyinalltray.Loadpaper
►Symptom
Tray1isnearlyempty./Tray1isempty.
►Troubleshootingmethod
1)Removethetray1.
2)Checkifpaperisloaded.Ifitisempty,loadthepaper.
3)Checktheconnectionbetweentheemptysensorandonthemainboard.Ifnecessary,installanewemptysensor.
4)Checkthattheemptysensoractuatormovesfreelyandisnotdamaged.Ifnecessary,installanewemptysensor
actuatorassembly.
5)Checktheconnectionbetweenthetray1liftmotorandonthemainboard.
6)Checkthetray1liftmotoroperation.Ifnecessary,replacethemotor.
7)Ifnecessary,replacethemainboard.
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