Samsung MultiXpress M5370 Series - Page 355

4.Troubleshooting
►ErrorCode
S6–3128
►Errormessage
802.1xauthenticationfailed.PleaseContacttheSystemAdministrator.
►Symptom
Networkerror.(Aauthenticator(egswitch)rejectedauthentication./Thereisnoresponsewhencheckingthepingtest.)
►Troubleshootingmethod
1)Changethemachine’s802.1xcredentials.
a)Select“MachineSetup”onthetouchscreen.
b)Select“Security”
c)Select“802.1x”
d)Selecttheproperauthenticationmodeforyournetworkenvironment.
e)Inputvalidcredentials.
2)TheSystemAdministratorshouldcheckifEthernetportandauthenticationserverwereconguredcorrectly.
►ErrorCode
S6–3224
S6–3225
S6–3226
S6–3227
►Errormessage
BOOTPerrorinwirelessLAN.SwitchingtoAutoIP .
BOOTPerrorinwirelessLAN.RecongureDHCPorstaticIP .
DHCPerrorinwirelessLAN.SwitchingtoAutoIP .
DHCPerrorinwirelessLAN.RecongureBOOTPorstaticIP .
►Symptom
BOOTPorDHCPserverhasaproblemorIPaddressassignmentisabnormal.
►Troubleshootingmethod
•ChecktheBOOTPorDHCPserver.
•Iftheserverisnormal,checkthenetworksetting.
Copyright©1995-2016SAMSUNG.Allrightsreserved.4-177