Samsung MultiXpress M5370 Series - Original Paper Jam Inside the Scanner (M5370 LX; M4370 LX)

4.Troubleshooting
►ErrorCode
U3–3311/U3–3313/U3–3314/U3–3511/U3–3513/U3–3514
►Errormessage
Originalpaperjaminsidethescanner
►Symptom
Originaljamhasoccurredaroundthescaninrollerandregiroller.
►Troubleshootingmethod
1)CheckifthepaperjamhasoccurredonRADFtray.
2)OpentheRADFcover.RemovethepaperonGuide-PickupAssy.
3)Checkiftheactuatorandpickupassyoperatenormally.
a)ChecktheoperationoftheregisensoractuatoroftheCoverOpenAssy.(RefertoU3–3213troubleshooting.)
b)Ifthescansensoractuatoroperatesnormally,checkthefollowings.
i)Remove6screws.
ii)OpentheCover-Open.Andthen,releasethestackerbypushingbothsidestothedirectionofarrow.
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