4.Troubleshooting
4.5.6.ServiceFunctions
4.5.6.1.MainMemoryClear
•ServiceFunctions>MainMemoryClear
Thisfunctionresetsthemainmemoryofthesystemtothefactorydefaultsetting.Itcanbeusedtoresetthesystemtothe
initialvaluewhentheproductisfunctioningabnormally.Alltheuserconguredvaluesreturntothedefaultvalues.
Toclearthemainmemory,usersneedtoselectthecountryofthesystemlocates,andrebootingofthesystemisrequired.
NOTE
Whenexecuting“MainMemoryClear”,refertothetableforclearedinformation.
ItemsTechmodeClear
CopySetupO
PrintSetupO
SystemSetupO
NetworkX
UsageCountX
ErrorInformationX
[Tech]Scan/Copy/PrintAdjustmentX
CountryChangeO
[Tech]ServiceFunctionsO
4.5.6.2.HardDiskMaintenance
•ServiceFunctions>HardDiskMaintenance>DeviceCongurationDataClear
-Thisfunctionformatsalldevicecongurationdata,forexample,userprole,addressbook,anddevicessettings,
ontheharddisk.
•ServiceFunctions>HardDiskMaintenance>TemporaryandSpoolDataClear
-Thisfunctionformatsalltemporaryandspooldatasavedontheharddisk.
•ServiceFunctions>HardDiskMaintenance>UserSavedDataandLogDataClear
-Thisfunctionformatsalltheuserdata,forexample,boxdata,pendingsecurejobs,font,form,macro,datarelated
applications,andjoblog,ontheharddisk.
•ServiceFunctions>HardDiskMaintenance>AllSavedDataClear
-Thisfunctionformatsallthedatathatcanbeerasedwith3functionsabove.ThefunctionwillNOTformatthe
harddiskentirely.
•ServiceFunctions>HardDiskMaintenance>HardDiskCheck
-Thisfunctionchecksabadsectorintheharddisk.Ifabadsectorisfound,thesystemwilldisplayanerrormessage
andsendanemailnoticationtothesystemadministrator.
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