Samsung MultiXpress M537x series - Capture Log; Debug Log; Network Port

4.Troubleshooting
4.5.6.3.NetworkPort
•ServiceFunctions>NetworkPort
Thisfunctionenables/disablesremoteconnectionstothesystemviatelnet,OSGI,samba,SSH,ADBprotocol.
Thisfunctioncanbeusedwhenthereisaproblemthatrequiresdeveloperstoaccessthesystemorwhenthereisaneedfor
developerstouploadapplicationsforatest.
Sinceenablingthoseportscancreatesariskofdamagingdatastoredinthedevice,agreementoftheadministratorofthe
customersiteisnecessary.Theusermustloginastheadministratortoenable/disabletheservices.
4.5.6.4.DebugLog
•ServiceFunctions>DebugLog
Thisfunctionsetsthesystemlogmessagelevel.Userscanselectthreeoptions.
-Off:Thisoptiondisablestheloggingoption.
-JobStatus:Thisoptiononlyenablestheloggingoptionofusercreatedjobs.
-Details:Thisoptionenablesalltheloggingoptionsoftherunningtasksofthesystem.Notethatthisoptionmight
createatrade-offofperformanceincertainsystemoperation.Usethisoptionwhenthesystembehavesabnormally,
andengineersneedtoinvestigateproblems.
4.5.6.5.CaptureLog
•ServiceFunctions>CaptureLog
ThisfunctioncopiesallthesavedloginthesystemtoaUBSmemoryasaziple.Notethatthesizeofsystemlogcould
reachupto1GB.Ifthesystemlogsizebecomeconsiderablyhuge,itwilltakelongertimetocopytothepluggedmemory.
1)ConnectUSBmemorytodevice.
2)EnterSVCmode.
3)Goto"ServiceFunctions>DebugLog"andchangedebugloglevelto“DETAILS”.
4)Goto"ServiceFunctions>CaptureLog"
5)SelectAllorPeriod.WhenyouselectPeriod,inputthestartandenddate.
6)PressCaptureLogbutton.
7)Onceitiscompleted,themessagewillbedisplayed.Thenrestorethedebugloglevelto”JOBSTA TUS”.
NOTE
Ifthesystemlogsizebecomeconsiderablyhuge,itwilltakelongertimetocopytothepluggedmemory.
8)CheckistheLogleiscreatedintheUSBmemory.
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