4.Troubleshooting
►ErrorCode
C1–1710
C1–1711
C1–1712
►Errormessage
TonerCartridgeFailure:#C1-1710.Callforservice
►Symptom
ThedataofCRUMisnotdetected./CRUMisdefective.
►Troubleshootingmethod
1)Openthefrontcoverandsidecover.Checkifthetonercartridgeisinstalled.
2)Removeandreinstallthetonercartridge.
3)Iftheproblempersists,checkifthetonercartridgemodularjackiscontaminatedordeformed.
4)Replacethetonercartridgewithnewone.
Copyright©1995-2013SAMSUNG.Allrightsreserved.4-93