4.Troubleshooting
►ErrorCode
C3–1410
C3–1414
C3–1512
►Errormessage
Imagingunitisnotinstalled.Installtheunit.
ImagingUnitFailure:#C3-1414.Installimagingunitagain.
Imagingunitisnotcompatible.Checkusersguide.
►Symptom
Imagingunitisnotinstalledproperly./Themachinecan’treadthechargerresistancevaluefromtheimagingunit./
Imagingunitisnotcompatible.
►Troubleshootingmethod
1)Openthefrontcoverandsidecover.
2)Removethetonercartridge.
3)Removeandreinstalltheimagingunit.
4)Installthetonercartridge.
5)Closethesidecoverandfrontcover.
6)Iftheproblempersists,replacetheimagingunitwithnewone.
►ErrorCode
C3–1710
C3–1711
C3–1712
►Errormessage
ImagingunitFailure:#C3-1710.Callforservice.
ImagingunitFailure:#C3-1711.Callforservice.
ImagingunitFailure:#C3-1712.Callforservice.
►Symptom
ThedataofCRUMisnotdetected.
►Troubleshootingmethod
1)Openthefrontcoverandsidecover.
2)Removetheimagingunitcheckthatitsmodularjackiscontaminatedordeformed.
3)Ifitisdefective,replaceitwithnewone.
4)Closethesidecoverandfrontcover.
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