9. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
• Redistributing toner 194
• Replacing the toner cartridge 197
• Replacing the imaging unit 200
• Tips for avoiding paper jams 204
• Clearing original document jams 205
• Clearing paper jams 217
• Understanding display messages 239
• Power and cable connecting problems 248
• Solving other problems 249
If you cannot solve problems using this chapter, contact your administrator or service center.
You can see the contact information from Settings > Contact Information > System
Administrator or Samsung Support. This information is configured by the machine’s
administrator.
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