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9. Troubleshooting
Replacing the toner cartridge
When the toner cartridge is totally empty
• The status LED turns red on and the display screen to illustrate hard errors
such as your Toner Cartridge is empty; or paper Jam and the like.
• The machine stops printing and incoming faxes are saved in memory.
• Check the Product Code on top of the toner cartridge before ordering and
installing to your machine.
At this stage, the toner cartridge needs to be replaced. Check the type of the
toner cartridge required for your machine. (See "Available Consumables" on
page 267).
• To prevent damage to the toner cartridge, do not expose it to light for
more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the
cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner
cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash
clothing in cold water. Hot water sets toner into fabric.
At this stage, the toner cartridge needs to be replaced.
2
Replacing the toner cartridge
Click this link to open an animation about replacing the toner cartridge.
1
Open the front door.
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