Understanding display messages
240
9. Troubleshooting
Finisher Failure [error
number]. Turn off then
on, after checking
finisher
There is a problem in
the finisher.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Finisher top door is open.
Close it
The finisher top door is
not securely latched.
Close the top door until it
locks into place.
Fuser Failure: [error
number]. Turn off then
on
There is a problem in
the fuser unit.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Fuser Unit Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
HCF [number] cassette is
pulled out. Insert it
properly
The HCF is not securely
latched.
Close the HCF until it locks
into place.
HCF [number] door is
open. Close it
The HCF door is not
securely latched.
Close the HCF door until it
locks into place.
HCF [number] is not
installed. Install the tray
The HCF is not properly
installed.
Reinstall the HCF. If the
problem persists, call for
service.
Message Meaning Suggested solutions
HDD System Failure
[error number] : Turn off
then on. Call for service if
the problem persists
There is a problem in
the hard disk.
Turn the machine off and
back on again. If the
problem persists, call for
service.
HDD System Failure
[error number] : Call for
service
HDD Error [error
number]. Check users
guide
Imaging Unit Failure:
[error number]. Install
imaging unit again
The imaging unit is not
installed.
Install the imaging unit. If
it is already installed, try to
reinstall the imaging unit.
If the problem persists, call
for service.
Imaging unit Failure:
[error number]. Call for
service
There is a problem in
the imaging unit.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Imaging unit Failure:
[error number]. Please
turn off then on
There is a problem in
the imaging unit.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Message Meaning Suggested solutions
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