Understanding display messages
241
9. Troubleshooting
Imaging unit is not
compatible. Check users
guide
The imaging unit you
have installed is not for
your machine.
Install a Samsung-genuine
imaging unit, designed for
your machine (see
"Available Consumables"
on page 267).
Imaging unit is not
installed. Install the unit
The imaging unit is not
installed or the
imaging unit is not
properly installed.
Install the imaging unit. If
it is already installed, try to
reinstall the imaging unit.
If the problem persists, call
for service.
Install toner cartridge The toner cartridge is
not installed or the
toner cartridge is not
properly installed.
Install the toner cartridge.
If it is already installed, try
to reinstall the toner
cartridge. If the problem
persists, call for service.
Input System Failure:
[error number]. Check
HCF [number]
connection.
There is a problem in
the HCF
Open and close the HCF. If
the problem persists, call
for service.
Input System Failure:
[error number]. Check
tray [number]
connection
There is a problem in
the tray
Open and close the tray. If
the problem persists, call
for service.
Input System Failure
[error number] : Pull HCF
[number] out and insert it
There is a problem in
the HCF.
Open and close the HCF. If
the problem persists, call
for service.
Message Meaning Suggested solutions
Input System Failure:
[error number]. Pull tray
[number] out and insert it
There is a problem in
the tray.
Open and close the tray. If
the problem persists, call
for service.
Lamp Failure: [error
number]. Open the door,
then close it. Call for
service if the problem
persists
There is a problem in
the lamp.
Open the door, then close
it. If the problem persists,
call for service.
Load Manual with
[Letter], [Plain] paper
The paper size
specified in the printer
properties does not
match the paper you
are loading.
Load the correct paper in
the tray.
LSU Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
There is a problem in
the LSU.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Mailbox door is open.
Close it
The mailbox door is
not securely latched.
Close the door until it locks
into place.
Mailbox Failure [error
number]. Check mailbox
There is a problem in
the mailbox.
Checking the output and
turn the machine off and
back on again. If the
problem persists, call for
service.
Message Meaning Suggested solutions