Samsung ProXpress 402 Series - Basic Check List

4.Troubleshooting
4.2.1.1.BasicCheckList
1)CheckthePower.
•Checkthatthepowerswitchisturnedon.
•Checkthatthepowercableispluggedintotheoutletandtheprinter.
•Checkthevoltageofthepoweroutlet.
2)ChecktheLEDofPanel.
•IsthereOPELEDON?
›Ifnotcheckpowercable,switchSMPSorMainboard.
•IstheabnormalLamp?
›ChecktheMainboardandcableharness.
3)CheckthePaperPath
•IsthereaPaperJam?
›Removeanypaperfragmentscaughtinthepaperpath.
•PaperJamoccursrepeatedlyataspecicpointinthePaperPath
›Openthefusercover,Jamclear.
›Dismantlethemachineandcarefullyinspecttheregionwherethejamoccurs.
(Especially,checkifpaperfragmentsarecaughtintheFuser
4)PrinttheInformationPage(Conguration).
•Tryprintingatestpagefromacomputer.
›Ifthereisanerrorcheckcablesanddriverinstallation.
5)CheckthePrintQuality.
•IsthereareaPrintQualityProblem?
›Refertoimagequalityproblemsection.
6)Checkconsumables(toneretc.).
•UsingthekeysprinttheTestPattern.
›Expectedlifeofvariousconsumableparts,comparethiswiththeguresprintedandreplaceasrequired
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