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Samsung ProXpress 402 Series - Error: #C2-1710 Call for Service; Error: #C2-1711 Call for Service; Error: #C2-1712 Call for Service; Not Compatible Toner Cartridge

Samsung ProXpress 402 Series
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4.Troubleshooting
ErrorCode
C2-1512
Errormessage
NotCompatibleTonercartridge.
Symptom
Tonercartridgeisnotcompatible.
Troubleshootingmethod
NOTE
ThiserrorisforM3320/3820/4020.
1)Openthefrontcover.
2)Removethetonercartridge.
3)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
ErrorCode
C2-1710
C2-1711
C2-1712
Errormessage
Error:#C2-1710CallforService
Error:#C1-1711CallforService
Error:#C1-1712CallforService
Symptom
Themachinecan’tdetecttheCRUMchipofthetonercartridge.
Troubleshootingmethod
NOTE
TheseerrorsareforM3320/3820/4020.
1)Openthefrontcover.
2)Removethetonercartridge.
3)CheckiftheCRUMterminaliscontaminated.Cleanit.
4)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
4-40Copyright©1995-2016SAMSUNG.Allrightsreserved.

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