Samsung ProXpress 402 Series - Useful menu item for service

4.Troubleshooting
4.1.4.Usefulmenuitemforservice
a)Monitoringthesupplieslife.
Ifyouexperiencefrequentpaperjamsorprintingproblems,checkthenumberofpagesthemachinehasprintedorscanned.
Replacethecorrespondingparts,ifnecessary.
NOTE
ItmaybenecessarytopressOKtonavigatetolower-levelmenusforsomemodels.
1)Select“Menu>SystemSetup>Maintenance>SuppliesLife”onthecontrolpanel.
2)SelecttheoptionyouwantandpressOK.
3)Press“Cancelbutton”toreturntoreadymode.
b)Printingareport
Thisproductprovidesseveralprintablereportsformaintenancepurposes.
Thesereportscanbeusedtoaidthediagnosisofprintqualityproblems.
•Congurationreport
Youcanprintareportonthemachine’soverallconguration.ItshowsvariousSWversionandcurrentmachine
settingstatus.
-M332xND/M382xD:Pressandhold“Cancel”buttonforabout4secondsuntilthegreenLEDblinksquickly,
andrelease
-M382xND/M382xDW/M402xND:Select“Menu>Information>Conguration”onthecontrolpanel.
•SuppliesInformationreport
Youcanprintsupplies’informationpage.Itshowsconsumableunitlifestatusandtonerusingstatus.
-M332xND/M382xD:Pressandhold“Cancel”buttonforabout6secondsuntilthegreenLEDstopsblinking,
andrelease
-M382xND/M382xDW/M402xND:Select“Menu>Information>SuppliesInfo.”onthecontrolpanel.
•UsageCounter
Youcanprintausagepage.Theusagepagecontainsthetotalnumberofpagesprinted.
-M332xND/M382xD:Pressandhold“Cancel”buttonforabout6secondsuntilthegreenLEDstopsblinking,
andrelease
-M382xND/M382xDW/M402xND:Select“Menu>Information>UsageCounter”onthecontrolpanel.
c)Maintenancemenu
Thismenuallowsyoutomaintainyourmachine.(Menu>Systemsetup>Maintenance)
•CLREmptyMsg.:Thisoptionappearsonlywhentonercartridgeisempty.
•SuppliesLife:Thisitemallowsyoutocheckhowmanypagesareprintedandhowmuchtonerareleftinthecartridge.
•TonerLowAlert:Iftonerinthecartridgehasrunout,amessageinformingusertochangethetonercartridgeappears.
Youcansettheoptionforthismessagetoappearornot.
Copyright©1995-2016SAMSUNG.Allrightsreserved.4-17