Samsung ProXpress C3060 Series - Page 129

4.Troubleshooting
►ErrorCode
C2-3110
►Errormessage
PreparenewMtoner/Preparenewmagentatonercartridge
►Symptom
Thereisnotenoughtonerinthemagentatonercartridge
►Troubleshootingmethod
1)Printthesupplyinformationreport.Checktheliferemainingofthetonercartridge.
2)Ifitslifeisattheend,turnthemachineoffandreplacethemagentatonercartridgewithnewone.
►ErrorCode
C2-3120/C2-3140/C2-3150/C2–3160/C2–3170
►Errormessage
ReplacenewMtoner/Replacewithnewmagentatonercartridge
ReplacenewMtoner/Endoflife,Replacewithnewmagentatonercartridge
►Symptom
Themagentatonercartridgeisattheendofitslife.
►Troubleshootingmethod
1)Ifitslifeisattheend,turnthemachineoffandreplacethemagentatonercartridgewithnewone.
►ErrorCode
C2-3410
►Errormessage
Mtonernotinstalled/Installmagentatonercartridge
►Symptom
ThemagentatonercartridgeisnotinstalledortheCRUMhassomeproblem.
►Troubleshootingmethod
1)Checkifthemagentatonercartridgeisinstalledproperly.Turnthemachineoffthenon.
2)Iftheerrormessageisnotdisappear,removethemagentatonercartridge.Thoroughlyrollthecartridgeveorsix
timestodistributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.
3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.
4)Iftheproblempersists,replacethemagentatonercartridgewithnewone.
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