Samsung ProXpress C3060 Series - H1-XXXX (Optional Cassette Error)

4.Troubleshooting
4.7.2.4.H1-xxxx(OptionalCassetteerror)
►ErrorCode
H1–1210/H1–1211
►Errormessage
PaperJaminTray2
►Symptom
Thejammedpaperhasoccurredinthetray2.
►Troubleshootingmethod
1)Removethejammedpaper.
2)Ifthejammedpaperoccurscontinually,checkthefollowings.
a)Checkifthepickup/forward/separationrollerfortray2arewornoutorcontaminated.Cleanthecontaminated
partorreplaceit.
b)Checkifthetray2feedactuatorisassembledcorrectly.Ifitisbrokenordeformed,replaceitwithnewone.
c)Checkifthetray2feedsensorconnectorisconnectedcorrectly.Ifthefeedsensorisdefective,replaceit.
d)Ifthereisaservicetestforthiscomponent,performitrst.Ifthetray2pickupclutchisfoundtobedefective,
replaceit.
►ErrorCode
H1–1252/H1–1254
►Errormessage
PaperEmptyintray2/Paperisemptyintray2.Loadpaper
►Symptom
PaperisemptyinTray2.
►Troubleshootingmethod
1)Takeoffthecassette.Ifthereisnopaperonthetray2,loadthepaper.
2)Iftheproblempersists,checkthefollowing.
a)Checkifthepaperemptyactuatorisassembledcorrectly.Ifitisbrokenordeformed,replaceitwithnewone.
b)Checkifthepaperemptysensorconnectorisconnectedcorrectly.Ifthepaperemptysensorisdefective,
replaceit.
4-62Copyright©1995-2017SAMSUNG.Allrightsreserved.