4.AlignmentandTroubleshooting
►ErrorCode
C2-1512
►Errormessage
TonerNotCompatible/Tonercartridgeisnotcompatible.Checkguide
►Symptom
Tonercartridgeisnotcompatible.
►Troubleshootingmethod
NOTE
ThiserrorisforM3370/3870/4070.
1)Openthefrontcover.
2)Removethetonercartridge.
3)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
►ErrorCode
C2-1710
C2-1711
C2-1712
►Errormessage
Error:#C2-1710CallforService
Error:#C1-1711CallforService
Error:#C1-1712CallforService
►Symptom
Themachinecan’tdetecttheCRUMchipofthetonercartridge.
►Troubleshootingmethod
NOTE
TheseerrorsareforM3370/3870/4070.
1)Openthefrontcover.
2)Removethetonercartridge.
3)CheckiftheCRUMterminaliscontaminated.Cleanit.
4)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
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