Samsung ProXpress M387 Series - Error Code and Troubleshooting

4.AlignmentandTroubleshooting
4.2.2.ErrorCodeandTroubleshooting
MessagesappeartheEasyPrinterManagerwindoworonthecontrolpaneltoindicatemachinestatusorerrors.Refer
tothetablesbelowtocorrecttheproblem.
NOTE
Somemessagesmaynotappearonthedisplaydependingontheoptionsormodels.
ErrorCodeErrorMessageTroubleshootingPage
A1-1110Error:#A1-1110/MotorFailure:#A1-1110.Turnoffthenon.Callfor
serviceiftheproblempersists
P.4–42
C1-1110Preparenewtoner/PreparenewtonercartridgeP.4–43
C1-1120Replacenewtoner/ReplacewithnewtonercartridgeP.4–43
C1-1144Replacenewtoner/Endoflife,ReplacewithnewtonercartridgeP .4–43
C1-1150Replacenewtoner/ReplacewithnewtonercartridgeP.4–43
C1-1160Replacenewtoner/ReplacewithnewtonercartridgeP.4–43
C1-1170Replacenewtoner/Endoflife,ReplacewithnewtonercartridgeP .4–43
C1-1310Error:#C1-1310/TonerFailure:#C1-1310.InstalltoneragainP.4–43
C1-1411TonerNotInstalled/Tonercartridgeisnotinstalled.InstallitP .4–43
C1-1512TonerNotCompatible/Tonercartridgeisnotcompatible.CheckguideP.4–44
C1-1710Error:#C1-1710/TonerCartFailure:#C1-1710.CallforserviceP .4–34
C1-1711Error:#C1-1711/TonerCartFailure:#C1-1711.CallforserviceP .4–44
C1-1712Error:#C1-1712/TonerCartFailure:#C1-1712.CallforserviceP.4–44
C2-1110Preparenewtoner/PreparenewtonercartridgeP.4–45
C2-1120Replacenewtoner/ReplacewithnewtonercartridgeP.4–45
C2-1150Replacenewtoner/ReplacewithnewtonercartridgeP.4–45
C2-1160Replacenewtoner/ReplacewithnewtonercartridgeP.4–45
C2-1170Replacenewtoner/Endoflife,ReplacewithnewtonercartridgeP .4–45
C2-1411TonerNotInstalled/Tonercartridgeisnotinstalled.InstallitP .4–45
C2-1512TonerNotCompatible/Tonercartridgeisnotcompatible.CheckguideP.4–46
C2-1710Error:#C2-1710/TonerCartFailure:#C2-1710.CallforserviceP .4–46
C2-1711Error:#C2-1711/TonerCartFailure:#C2-1711.CallforserviceP .4–46
C2-1712Error:#C2-1712/TonerCartFailure:#C2-1712.CallforserviceP .4–46
C3-1110PrepareIMG.Unit/PreparenewimagingunitP.4–47
C3-1120ReplaceIMG.Unit/ReplacewithnewimagingunitP.4–47
C3-1144ReplaceIMG.Unit/ReplacewithnewimagingunitP.4–47
C3-1410IMG.NotInstalled/Imagingunitisnotinstalled.InstalltheunitP.4–47
C3-1510IMG.Notcompatible/Imagingunitisnotcompatible.CheckguideP.4–48
C9-1112Replacepickuproller/Replacewithnewtray1pickuprollerP.4–48
C9-1115Replaceretardroller/Replacewithnewtray1retardrollerP.4–49
C9-1122Replacepickuproller/Replacewithnewtray2pickuprollerP.4–50
C9-1125Replaceretardroller/Replacewithnewtray2retardrollerP.4–50
H1-1210Paperjamintray2P.4–51
4-39Copyright©1995-2013SAMSUNG.Allrightsreserved.