Samsung ProXpress M387 Series - Error: #A1-1110; Motor Failure: #A1-1110. Turn off then On. Call for

4.AlignmentandTroubleshooting
►ErrorCode
A1–1110
►Errormessage
Error:#A1-1110/MotorFailure:#A1-1110.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
HarnessormainBLDCmotorormainboardisdefective./OPCcouplerinthetonercartridge(orimagingunit)has
overloaded.
►Troubleshootingmethod
1)Turnthemachineoffthenon.Iftheerrorpersists,refertothefollowing.
2)Removetherightcover.
3)Checkifthemotorconnectoronmainboardisconnectedproperly.Reconnectit.
4)OPCcouplerhasoverloaded.Afterremovingthetonercartridge/imagingunit,rotatetheOPCcoupler.
Ifthereisanydamage,theOPCcouplercan’trotatewell.Replacethetonercartridge/imagingunit.
5)Removetheleftcover.
6)Removethemaindriveunit.(Referto3.3.14
)
7)ThemainBLDCmotorisdefective.
a)Unplugtheconnectorfromthemotorcarefully.
b)ReplacethemainBLDCmotor(JC31-00075A)withnewone.
8)Iftheproblempersists,replacethemainboard.
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