Samsung ProXpress M387 Series - Paper Empty in Manual Feeder; Paper Is Empty in Manual Feeder. Load Paper; Paper Empty in MP; Paper Is Empty in MP Tray. Load Paper

4.AlignmentandTroubleshooting
►ErrorCode
M1–5612
M1–5712
►Errormessage
PaperemptyinMP/PaperisemptyinMPtray.Loadpaper
PaperEmptyinmanualfeeder/Paperisemptyinmanualfeeder.Loadpaper
►Symptom
ThereisnopaperintheMPtray(orManualFeeder)./Actuator-PaperEmptyorphotosensorisdefective.
►Troubleshootingmethod
1)Loadthepaperinthetray1.
Iftheproblempersists,checkthefollowingsafterturningthemachineoff.
2)IftheActuator-PaperEmpty(JC66-02762A)isdefective,replaceit.
(Referto3.3.21
)
3)Ifthephotosensor(0604-001393)isdefective,replaceit.Checkiftheconnectorisconnectedproperly.
4)Iftheproblempersists,replacethemainboard.
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