Samsung ProXpress M387 Series - Error: #S1-2411; HDD System Failure: #S1-2411. Turn off then On. Call; Error: #S1-4210; Video System Failure: #S1-4210. Turn off then On. Call

4.AlignmentandTroubleshooting
►ErrorCode
S1-2411
►Errormessage
Error:#S1-2411/HDDSystemFailure:#S1-2411.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
HDDinstallationisabnormal/HDDisdefective.
►Troubleshootingmethod
1)Turnthemachineoffthenon.
2)Iftheproblempersists,turnthemachineoff.
3)CheckiftheHDDcableisconnectedcorrectly.
4)IftheHDDisdefective,replaceit.
►ErrorCode
S1-4210
►Errormessage
Error:#S1-4210/VideoSystemFailure:#S1-4210.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
Faxcommunicationerrorhasoccurred.
►Troubleshootingmethod
1)Turnthemachineoffthenon.
2)Iftheproblempersists,turnthemachineoff.
3)Checktheharnessconnectionbetweenmainboardandfaxboard.
4)IftheconnectionisOK,replacethefaxboard.
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