4.Troubleshooting
4.6.ServiceMode
Inservice(tech)mode,thetechniciancancheckthemachineandperformvarioustesttoisolatethecauseofamalfunction.
WhileinTechmode,themachinestillperformsallnormaloperations.
a)EnteringServicemode
1)Press“Menu>#>1>9>3>4”onthecontrolpanelcontinuously.
2)PressMenu.
3)Select“TechMode”.
b)Servicemodemenu
Depth1Depth2Depth3Depth4
SuppliesInformation
UsageCounter
ErrorInformation
Maintenance
Report
TonerEventLog
Information
ExportReportsPDFFormatExport
MaintenanceCountsClearCountsEnterPasscodeFuser/TransferRoller/Tray
1Rolleretc.
NVMInitialize
NVMRead/Write
Engine
TestRoutines
Diagnostics
PrintTestPatternsSkewPatternA4/Letter
ClearAllMemory
ClearAdminPasswordReset?
EngineFooter
UpgradeOnlyNewFW F/WUpgradeSelectFile
UpgradeWholeFW
CaptureLog
EnvelopeRotate
ServiceFunctions
SFE
c)Report
•SuppliesInfo
Itshowsconsumableunitlifestatusandtonerusingstatus.
•UsageCounter
Itcontainsthetotalnumberofpagesprinted.
•ErrorInfo.
Itshowsvariouskindsoferrorswhichcanbeoccurredinmachine.Italsostorehistoryerrorcounthowmanyerrorsare
issued.
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