4.Troubleshooting
►ErrorCode
H1-1310/H1–1311
►Errormessage
Paperjamintray3
►Symptom
Paperjamhasoccurredintray3.
►Troubleshootingmethod
1)Removethejammedpaper.Iftheproblempersists,checkthefollowings.
2)Checkifthepaperisloadedinthetray3properly.
3)Checkifthepickup/forward/separationrollersofthetray3aredefectiveorwornout.
4)CheckiftheEmpty/Pickup/Regi-Actsensorofthetray3isworkingproperly.
5)Checktheconnectionbetweenthemotor/clutchandtheSCFboard.Reconnecttheharness.
6)IftheproblempersistsaftercheckingNo.1~5,replacetheSCFboard.
►ErrorCode
H1-1320
►Errormessage
Tray3doorisopen.Closeit
►Symptom
Tray3doorisopen.
►Troubleshootingmethod
1)Checkifthetray3doorisclosed.Ifnot,closeit.
2)Iftheproblempersists,checkthedooropensensor.Ifitisdefective,replaceit.
3)Ifthesensorisnormal,replacetheSCFboard.
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