4.Troubleshooting
►ErrorCode
H1-1351/H1–1352
►Errormessage
PaperLowintray3/Paperislowintray3.Loadpaper
PaperEmptyintray3/Paperisemptyintray3.Loadpaper
►Symptom
Paperinthetray3islessthan10%ofspecicationorempty./Thephotosensorisdefective.
►Troubleshootingmethod
1)Removetray3.Loadthepaperintray3.
2)Ifpaperisloadedbuterrormessagehasnotdisappeared,checkthefollowing.
a)Checkifthepaperemptysensoriscontaminated.Ifso,cleanit.
b)Ifthepaperemptysensorisdefective,replaceit.
c)Iftheemptyactuatorisdefective,replaceit.
►ErrorCode
H1-1353
►Errormessage
Error:#H1-1353/TrayFailure:#H1-1353.Pulltray3outandinsertit.Callforserviceiftheproblempersists
►Symptom
Thepaperisnotfedfromtray3.
►Troubleshootingmethod
1)Checkifthecassettedetectionsensorcableisconnectedcorrectly.Unplugandreconnectit.
2)IftheconnectionisOK,replacethecassettedetectionsensor.
3)CheckiftheLift-Motorconnectorisconnectedproperly.
4)Iftheproblempersists,replacetheLift-Motor.
Copyright©1995-2017SAMSUNG.Allrightsreserved.4-49