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Samsung ProXpress M4030 Series - Paper Jam in Tray 4; Tray 4 Door Is Open. Close It

Samsung ProXpress M4030 Series
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4.Troubleshooting
ErrorCode
H1-1410/H1–1411
Errormessage
Paperjamintray4
Symptom
Paperjamhasoccurredintray4.
Troubleshootingmethod
1)Removethejammedpaper.Iftheproblempersists,checkthefollowings.
2)Checkifthepaperisloadedinthetray4properly.
3)Checkifthepickup/forward/separationrollersofthetray4aredefectiveorwornout.
4)CheckiftheEmpty/Pickup/Regi-Actsensorofthetray4isworkingproperly.
5)Checktheconnectionbetweenthemotor/clutchandtheSCFboard.Reconnecttheharness.
6)IftheproblempersistsaftercheckingNo.1~5,replacetheSCFboard.
ErrorCode
H1-1420
Errormessage
Tray4doorisopen.Closeit
Symptom
Tray4doorisopen.
Troubleshootingmethod
1)Checkifthetray4doorisclosed.Ifnot,closeit.
2)Iftheproblempersists,checkthedooropensensor.Ifitisdefective,replaceit.
3)Ifthesensorisnormal,replacetheSCFboard.
4-50Copyright©1995-2017SAMSUNG.Allrightsreserved.

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