4.Troubleshooting
►ErrorCode
H1-1410/H1–1411
►Errormessage
Paperjamintray4
►Symptom
Paperjamhasoccurredintray4.
►Troubleshootingmethod
1)Removethejammedpaper.Iftheproblempersists,checkthefollowings.
2)Checkifthepaperisloadedinthetray4properly.
3)Checkifthepickup/forward/separationrollersofthetray4aredefectiveorwornout.
4)CheckiftheEmpty/Pickup/Regi-Actsensorofthetray4isworkingproperly.
5)Checktheconnectionbetweenthemotor/clutchandtheSCFboard.Reconnecttheharness.
6)IftheproblempersistsaftercheckingNo.1~5,replacetheSCFboard.
►ErrorCode
H1-1420
►Errormessage
Tray4doorisopen.Closeit
►Symptom
Tray4doorisopen.
►Troubleshootingmethod
1)Checkifthetray4doorisclosed.Ifnot,closeit.
2)Iftheproblempersists,checkthedooropensensor.Ifitisdefective,replaceit.
3)Ifthesensorisnormal,replacetheSCFboard.
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